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  • Commercial Grade

  • Custom Sizes Available

Frequently Asked Questions

Have a question about custom logo mats, sizing, artwork, pricing or production? Here are answers to some of the questions our team hears most often.

Ordering & Quotes

Getting Started

How do I know which mat is right for my business?

Start with where the mat will be used, the amount of foot traffic it will see, and what you need it to accomplish. Indoor, outdoor, dirt and moisture control, standing comfort, branding and promotional use can all require different constructions. If you are unsure, our team can help narrow the options.

Can I request a quote before placing an order?

Yes. For larger quantities, custom requirements, quote-only products or projects where you want help selecting the right mat, use our Request a Quote form and tell us as much as you can about the application.

Do you offer quantity discounts?

Yes. Many products have volume pricing for multiple mats, and larger or more specialized orders may qualify for custom quoted pricing. The available price breaks depend on the product, size and quantity.

Can you help with multi-location or national account programs?

Yes. We work with organizations that need consistent mats across multiple facilities or locations. We can help standardize artwork, sizing and product selections to make repeat ordering easier.

Do you work with government and military buyers?

Yes. We work with government, military and public-sector customers. If your purchase has specific procurement, payment or documentation requirements, contact our team so we can help with the order.

Artwork & Customization

Creating Your Custom Mat

What kind of artwork do I need to provide?

Send us the best version of your logo or artwork that you have. Vector artwork is helpful, but you do not need to prepare a production-ready file before contacting us. Our art team can review what you provide and help prepare it for the selected mat.

Will I receive an artwork proof before production?

Yes. Custom logo mat orders receive an artwork proof so you can review the layout before production. If something needs to be adjusted, let us know during the proofing process.

Can you reproduce detailed or full-color artwork?

Many of our products support detailed, multi-color or full-color designs, but the best construction depends on the artwork and where the mat will be used. Our team can recommend an appropriate option after reviewing your design.

Can you make custom sizes or shapes?

Many products are available in custom sizes, and some constructions also support custom shapes. Availability varies by product, so contact us if you do not see the dimensions you need online.

Can you match our exact brand colors?

Color capabilities vary by mat construction and printing or manufacturing process. Send us your artwork and any brand-color information you have, and our team can explain the options for the product you are considering.

Product Selection

Choosing the Right Construction

What is the difference between indoor, outdoor and indoor/outdoor mats?

Indoor mats are designed primarily for protected interior environments. Outdoor mats are selected for exterior exposure and more demanding entrance conditions. Indoor/outdoor mats are versatile options that can work in either environment when the specific product is appropriate for the application.

Which mats are best for dirt and moisture control?

Entrance and scraper-style mats are generally better choices when dirt, debris and moisture control are priorities. The right option depends on traffic level, exposure and how much scraping or wiping performance the location requires.

When should I choose an anti-fatigue mat?

Anti-fatigue mats are intended for areas where employees stand for extended periods, such as service counters, workstations and some production or facility environments. They are different from standard entrance mats and should be selected for the specific work area.

What size mat should I order?

Measure the usable floor area and consider door clearance, traffic direction and how people move through the space. High-traffic entrances may benefit from more floor coverage, while counters, workstations and promotional applications often have more specialized sizing needs.

Production, Shipping & Care

After You Order

How long does a custom mat take to produce?

Production time varies by product, quantity, artwork approval and current manufacturing schedules. If you have a required delivery date, tell us before ordering so we can help determine whether the timing is realistic.

Can you accommodate rush orders?

Sometimes. Rush availability depends on the product, artwork, quantity and production schedule. Contact us with your deadline as early as possible and we will check the available options.

Do you ship throughout the United States and Canada?

Yes, we serve customers across the United States and Canada. Shipping cost and transit time depend on the destination, mat size, quantity and order type.

How should I clean my mat?

Cleaning instructions vary by material and construction. Routine vacuuming, sweeping or shaking may be appropriate for some mats, while certain rubber-backed and outdoor products can tolerate more intensive cleaning. Follow the care recommendations for the specific mat you purchase.

Can I change or cancel a custom order after it is placed?

Contact us as soon as possible. Custom orders move through artwork approval and production stages, and changes or cancellations may become limited once production has begun. Our team can confirm the status of your specific order.

Still Have a Question?

Tell us what you are trying to accomplish and our team will help with product selection, sizing, artwork or pricing.